Refund and Returns Policy

At Mikeabelab, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To qualify for a return, items must:

• Be unused and in their original condition.
• Include original packaging, tags, and accessories.
• Not show signs of wear, damage, or misuse.

Certain items may not be eligible for return due to hygiene, customization, or final sale conditions where permitted by law.

Return Process

To initiate a return:

1. Contact our customer support team.
2. Include your order number and the reason for the return.
3. If approved, we will provide return instructions.
4. Ship the item using a trackable shipping service whenever possible.

Returns sent without prior authorization may experience delays in processing.

Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.

If approved, your refund will be issued to the original payment method. Processing times may vary depending on your payment provider.

Original shipping charges are generally non-refundable unless the return is due to our error or a defective item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Exchanges

We offer exchanges for defective or damaged items when replacement stock is available. If an exchange cannot be completed, a refund or alternative solution may be offered.

Non-Returnable Items

The following items are generally not eligible for return:

• Used or damaged products caused by the customer.
• Customized or personalized items.
• Clearance or final sale items, where indicated.

Return Shipping

If the return is due to customer preference, the customer may be responsible for return shipping costs.

If the return results from our error, such as receiving a defective or incorrect product, we will work with you to provide an appropriate solution.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: assistanceteam@mikeabelab.com